Privacy Policy for Dima-Sol

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At Dima-Sol, based in Agadir, Morocco, we are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.dima-sol.com or use our services. By accessing our website or using our services, you consent to the practices described in this policy.

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1. Information We Collect

 

We may collect various types of information when you interact with our website or use our services, including but not limited to:

• Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, and postal address.

• Business Information: Information related to your company, including company name, job title, and industry.

• Usage Data: Information about how you use our website and services, including your IP address, browser type, pages visited, and time spent on our website.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

 

2. How We Use Your Information

 

We use the information we collect for various purposes, including:

• To Provide Services: To deliver and maintain our services, including customer support and incident management.

• To Communicate: To communicate with you regarding your inquiries, account status, and service updates.

• To Improve Our Services: To analyze usage patterns and improve our website, services, and user experience.

• To Comply with Legal Obligations: To comply with applicable laws, regulations, or legal requests in Morocco.

 

3. Disclosure of Your Information

 

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services, under confidentiality agreements.

• For Legal Reasons: We may disclose your information if required by law, regulation, or court order in Morocco, or to protect our rights, privacy, safety, or property, or that of others.

• In Business Transfers: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

 

4. Data Security

 

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.

 

5. Data Retention

 

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will securely delete or anonymize it.

 

6. Your Rights

 

Depending on the applicable laws in Morocco, you may have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.

• Rectification: You have the right to request correction of any inaccurate or incomplete personal information.

• Erasure: You have the right to request the deletion of your personal information under certain conditions.

• Objection: You have the right to object to the processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the information provided below.

 

7. Third-Party Links

 

Our website may contain links to third-party websites that are not operated by us. We have no control over the content and practices of these websites and are not responsible for their privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.

 

8. Changes to This Privacy Policy

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically for any changes.

 

9. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@dima-sol.com