At Dima-Sol, we are committed to protecting the privacy and data rights of our clients and users. As a company that provides cloud-based services utilizing European data centers, we ensure that we comply with the General Data Protection Regulation (GDPR) and take your data privacy seriously. This GDPR Compliance Policy outlines how we collect, process, and protect personal data in accordance with GDPR principles.

 

1. Scope of This Policy

 

This policy applies to all personal data collected, processed, and stored by Dima-Sol in the course of providing our services, including through our website [insert website URL] and other communication channels.

 

2. Data Controller

 

Dima-Sol is the data controller of your personal data as defined under GDPR. Our contact information is as follows:

Dima-Sol
Avenue Hassan I, Imm. Guedira 4eme Etage, Appt. 21, 
80000 Agadir 

Morocco
hr@dima-sol.com
 

 

3. Types of Personal Data We Collect

 

We may collect various types of personal data, including but not limited to:

• Names and contact details (email addresses, phone numbers)

• Business information (company name, job title)

• Usage data (IP addresses, browsing behavior on our website)

• Any other information you provide to us in the course of using our services

 

4. Purpose of Data Processing

 

We collect and process your personal data for the following purposes:

• To provide and maintain our cloud-based services

• To communicate with you regarding your inquiries and account status

• To improve our services and enhance user experience

• To comply with legal obligations and protect our rights

 

5. Legal Basis for Processing Personal Data

 

Under the GDPR, we process your personal data based on the following legal grounds:

• Consent: When you provide your explicit consent for us to process your personal data for specific purposes.

• Contractual Necessity: When processing is necessary for the performance of a contract to which you are a party.

• Legal Obligation: When we are required to comply with a legal obligation.

 

6. Data Storage and Transfer

 

All personal data collected and processed by Dima-Sol is stored in secure data centers located in the European Union. We ensure that our cloud service providers comply with GDPR standards and implement appropriate technical and organizational measures to protect your data.

 

7. Data Retention

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We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your personal data is no longer needed, we will securely delete or anonymize it.

 

8. Your Rights Under GDPR

 

As a data subject under GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request access to the personal data we hold about you.

• Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal data.

• Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.

• Right to Restrict Processing: You have the right to request the restriction of processing your personal data in certain circumstances.

• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

• Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us using the information provided above.

 

9. Security Measures

 

Dima-Sol implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing personal data. This includes encryption, access controls, and regular security assessments to protect your personal data from unauthorized access, loss, or misuse.

 

10. Changes to This Policy

 

We may update this GDPR Compliance Policy from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

 

11. Contact Us

 

If you have any questions or concerns about our GDPR Compliance Policy or our data practices, please contact us at: info@dima-sol.com