At Dimasol, our journey began with a simple yet powerful idea: to provide exceptional support services that put the end-user at the heart of every interaction. With extensive experience in Service Desk operations and managed services, we recognized a gap in the market for high-quality, customer-focused support that delivers real value.

From the outset, our goal was clear: to offer a professional, thorough service that not only meets but exceeds expectations. We wanted to create a company that businesses could trust to handle their frontline activities, allowing them to focus on what they do best. That's why we built Dimasol with a commitment to delivering impeccable helpdesk operations, backed by strong technical expertise and outstanding communication.

Based in Agadir, Morocco, we offer a unique combination of technical know-how and a deep understanding of customer needs. We provide around-the-clock business continuity with 24/7 support, ensuring that every incident is followed up from opening to closure. Our agile approach allows us to stay close to the customer and adapt quickly to changing needs.

Since our founding in 2024, we’ve gained the confidence of several businesses by delivering cost-effective solutions without compromising on quality. Our services are competitively priced, but what truly sets us apart is the dedication we bring to each client, ensuring that their operations run smoothly and efficiently.

Whether it's handling incident management, dispatch services, or L1 troubleshooting, Dimasol is here to help businesses thrive by providing reliable, multilingual support. With a strong focus on communication, we aim to be a trusted partner that empowers companies to achieve their goals.